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 DIRECTORY/Business/Industries/Telecommunications/Call Centers/News and Media (5)
i0Call Center Times - http://www.callcentertimes.com/ - Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.
 
i0Call Center magazine - http://www.callcentermagazine.com/ - Call Center Magazine covers products and services that improve customer contact and care by strengthening online communications and quality assistance over the phone.
 
i0Contactcenterworld.com - http://www.contactcenterworld.com - Online news for the industry.
 
i0Outbound Focus - http://www.outboundfocus.com/ - Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.
 
i0Telcall Magazine - http://www.telcall.com.au - Australian magazine for the call centre industry, contains information about the latest developments and best practices within the industry.
 
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