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 DIRECTORY/Business/More Groups/Customer Service/Education and Training (55)
i01stCo Business Development - http://www.1stco.com/ - Custom training solutions in customer service.
 
i0AM International Learning - http://aminterlearning.com/ - Specializing in customer service training. Courses, workshops, and seminars.
 
i0Belding Skills Development Corp. - http://www.beldingskills.com/ - Provides seminars and workshops on the topic. List of services, newsletter and contacts.
 
i0Caliluna Consulting - http://www.extraordinarycustomerservice.com/ - Provides online customer service training for employees and managers to increase profits and improve business.
 
i0Ceres Innovations Inc. - http://www.ceresinnovations.com - The CERES model places employees at the center of customer relations within the company
 
i0Communication Strategy Consultants - http://www.communicationstrat.com/ - Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
 
i0ContactPoint - http://www.contactpointsolutions.com/ - Focus on customer service and sales training. Provides training, monitoring, and coaching solutions.
 
i0Corporate Dynamics, Inc. - http://www.corpdyn.com/ - Training and consulting solutions for customer service, sales, and management related issues.
 
i0Craig Harrison's Expressions of Excellence - http://www.expressionsofexcellence.com/ - Speaker, trainer and consultant Craig Harrison makes customer service fun and internalize customer service tenets.
 
i0CustomNet Services - http://www.customnet.on.ca/ - Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
 
i0Customer Care Training and Consulting - http://www.customercaretraining.co.za/ - Offering online and classroom based customer care training and consulting services. List of products, profile and contacts.
 
i0Customer Focus, Inc. - http://www.customerfocusinc.com/ - On-site customer service training for service representatives.
 
i0Customer Service Review, Inc. - http://www.csr-net.com/ - Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
 
i0Customer Service University - http://www.customerserviceuniversity.com/ - Provides customer service videos and training programs. Includes online ordering and contacts.
 
i0Customer Service Works - http://www.customerserviceworks.com/ - Provides training programs and consulting services. Public workshops, newsletter and contact details.
 
i0Dionco Inc. - http://www.dionco.com/ - A retail consulting firm specializing in retail selling skills and customer service skills.
 
i0Expressive Concepts - http://www.expressiveconcepts.com/ - Offers CDs, books, and training seminars via computer, on-line, and teleseminar. Includes articles, tips, and a list of training topics.
 
i0Ford, Lisa - http://www.lisaford.com/ - Speaks on customer service topics including managing, hiring and training. Audio, video and books available.
 
i0Gehegan & Associates - http://www.gehegan.com/ - Offers telephone training workshops for financial institutions. Offers workshops in expanding client relationships, business development, and workshops for Investment Officers. Based in San Diego, California.
 
i0Glasstap Training Services - http://www.glasstap.com/ - Developing People to support the business, using innovative learning styles mixing classroom and e-learning.
 
i0Impact Learning Systems - http://www.impactlearning.com/ - Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
 
i0Interaction Metrics - http://www.interactionmetrics.com/ - Customer service audit specialists.
 
i0JoAnna Brandi & Company, Inc. - http://www.customercarecoach.com - Customer care training program for managers.
 
i0Jones Associates - http://www.service-training.co.uk - Specializes in researching, preparing and delivering training programs
 
i0Kandan, M. - http://www.kandan.org.in/ - Dr. M.Kandan's home page. Links to his publications and other web sites on e-learning, customer service and knowledge management.
 
i0LMR Associates - http://www.lmrassociates.com/ - Provides onsite customized training, keynote, motivational speaking, and online assessments for executive, management, and staff across the public, private and individuals sectors. Company profile and contacts.
 
i0Learning Curve - http://www.yourlearningcurve.co.uk/ - Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
 
i0Learning Journey, Inc. - http://www.learningjourneyinc.com/ - Solutions to help increase employee morale and give better customer service through communication and corporate culture.
 
i0M2S2 Communications - http://www.m2s2.com/ - Provides services focused on the telephony industry. Profile, events and contact information.
 
i0Mark Eppler & Associates - http://www.markeppler.com/ - Provides seminars and workshops on management, leadership, customer service and change by the award-winning author of Management Mess-Ups.
 
i0Martrain Ltd - http://www.martrain.co.uk/ - Telemarketing, customer relationship management (CRM) training and technology sales research solutions. Services, clients and profile.
 
i0Measure-X - http://www.measure-x.com/ - Customer service and retention training and measurement. Includes testimonials and services.
 
i0Myra Golden Seminars - http://myragolden.com/ - Keynotes, web based training and seminars designed with an emphasis on customer service improvement.
 
i0Optimum Operating Procedures and Services Pty Ltd - http://www.oops.net.au/ - Delivers training and reporting solutions, organizes mystery customers to evaluate restaurant or pub staff. Also telesales and phone communication training. (Australia)
 
i0Oriel Training - http://www.orieltrain.com/ - Providing both frontline and strategic customer care training for businesses in Ireland. Also personal development courses and psychometric testing.
 
i0Peak Performance International Pty Ltd - http://www.peakperformance.co.nz/ - Customer service and tailored, in-house sales training programs. Company profile, list of partners, and contacts.
 
i0Power Train - http://www.powertrain.co.uk/ - Providing off the shelf and custom-designed training packages on the topic. Profile and contact information.
 
i0Professional Edge - http://www.proedgeskills.com/ - Communication skills, customer service training, presentation skills seminars, keynotes, coaching, consulting, and articles to improve sales, service, and overall professionalism.
 
i0Progressive Image - http://www.exectrainer.com/ - Customer service skills, coaching and executive training. Includes testimonials and events.
 
i0Rapid Results - http://www.rapid-results.com/ - Offers training covering customer service, sales, leadership, telephone skills.
 
i0Service Quality Institute - http://www.customer-service.com/ - Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
 
i0Service Strategies - http://www.servicestrategies.com/ - Provides industry standard certification, training and consulting solutions for customer service and support.
 
i0Signature Worldwide - http://www.signatureworldwide.com/ - Offers customer service and sales skill training programs. Events calendar, and newsletter.
 
i0Sterling Consulting Group, Inc. - http://www.quality-service.com/ - Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
 
i0SunShower Learning - http://www.smile-video.com/ - Video-based training program to inspire positive attitudes in front-line customer service employees.
 
i0Telephone Doctor - http://www.telephonetraining.com/ - Customer service and telephone skills training company.
 
i0Telephone Doctor - http://www.telephonedoctor.com/ - Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
 
i0Thank You Very Much, Inc. - http://www.thankyouverymuchinc.com/ - Offers customer service training that focuses on the experience of the front line service provider. Delivered in live as well as multi-media formats.
 
i0The I.M.P.A.C.T. Training Group, Inc. - http://www.impacttraininggroup.com/ - Provider of training and consulting services and products designed to improve overall customer service. Also seminars, workshops, keynote speakers and coaching.
 
i0The Physics of Customer Service - http://www.customerserviceebook.com - International speaker and consultant, Patrick McGaughey, offers customer service seminar and "The Physics of Customer Service" book for download.
 
i0The WOW Class - http://www.thewowclass.com - Client service training programs.
 
i0Tooty Inc. - http://www.tootyinc.com/ - Customer service and sales strategy evaluating, developing, training and monitoring.
 
i0Total Performance Limited - http://www.totalperformance.ca/ - Offers customer service and sales training for retail businesses and direct sales forces. Free monthly newsletter, public seminars and list of events.
 
i0Vital Signs Training - http://www.vitalsignstraining.com/ - Skill workshop programs provided by a performance improvement specialist. Topics include communication skills and customer service.
 
i0WOW! Performance Coaching, Inc. - http://www.wowcoaching.com/ - Offer management consulting, performance coaching and culture change initiatives emphasizing customer loyalty, utilizing the Trapeze buddy, Plus 10% and I Got WOW!ed models.
 
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