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 DIRECTORY/Business/More Groups/Customer Service/Mystery Shopping (152)
i0A Customer's Point of View, Inc. - http://www.acpview.com/ - Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application.
 
i0A Step Above Service Evaluations, Inc. - http://www.serviceevaluations.com - Florida-based service evaluations to varied industries.
 
i0ACRA, Inc. - http://www.secretshopacra.com/ - Retail, restaurant, service, sales and entertainment complex mystery shopping. Online application.
 
i0AQ Services International - http://www.aq-services.com/ - Mystery shopping, quality research, and consultancy services. Company profile, locations and contacts.
 
i0AboutFace - http://www.aboutfacecorp.com/ - Provider of mystery shopper programs and secret shopping services.
 
i0Acorn Management Associates - http://www.acorn-ma.co.uk/ - Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools.
 
i0Advanced Phone Ups - http://phoneups.com - Telephone training and mystery shopping of all types of vehicle dealerships.
 
i0Albatross - http://www.albatrossasia.com/ - Focus on customer service and sales performance in shops and offices across China and Asia. Company profile, news, and contacts.
 
i0All-Star Customer Service, Inc. - http://www.mysteryshoppingexperts.com/ - Offering traditional, audio, and video mystery shopping, and market research. Also training training programs.
 
i0Amusement Advantage, LLC - http://www.amusementadvantage.com/ - Amusement park mystery shopping. Online application.
 
i0Anonymous Insights, Inc. - http://www.a-insights.com/ - Marketing research firm that specializes in customer satisfaction programs. Online application.
 
i0Anonymous Shoppers and Assessments of Pittsburgh (ASAP) - http://www.asapittsburgh.com/ - Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application.
 
i0Ardent Services, Inc. - http://www.ardentservices.com/ - Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application.
 
i0Ascent Research Associates, LLC - http://www.ascentresearch.com - Offers mystery shopping and consulting services for restaurant, property management, retail and a variety of other industries in the United States and Canada. Web-based reporting. Online application.
 
i0Associate Consumer Evaluations Mystery Shopping - http://www.acemysteryshopping.com/ - Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.
 
i0At Random Communications - http://www.arllc.com/ - Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.
 
i0Ath Power - http://www.athpower.com/ - Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application.
 
i0BARE International - http://www.bareinternational.com - Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application.
 
i0Barry Leeds and Associates - http://www.barryleedsassoc.com/ - Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices.
 
i0Berring HIne Consulting - http://www.berring.co.uk/ - Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services.
 
i0Bestmark - http://www.bestmark.com/ - Offers mystery and secret shopper services, including online surveys and reporting.
 
i0Business Evaluation Services - http://www.mysteryshopperservices.com/ - Business and retail on-site, telephone and customer feedback secret shopper services.
 
i0C-Chex - http://www.c-chex.com/ - Partners with retailers to ensure cashiers comply with age-restricted sales policies while providing an objective view of operations.
 
i0CV Marketing Research Inc. - http://www.cv-market.com - Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels
 
i0Certified Reports, Inc. - http://www.certifiedreports.com - Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application.
 
i0Check Mark, Inc. - http://www.checkmarkinc.com/ - Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application.
 
i0Checkout (UK) Ltd - http://www.checkoutuk.co.uk/ - A customized mystery shopper program using specialized secret shoppers with a video recorded analysis.
 
i0Clandestine - http://www.clandestine.co.za/ - Mystery shopping solutions, marketing research and secret shoppers. Also retail observation and restaurant evaluation.
 
i0ComSim, Inc. - http://www.comsim.com/ - Gathers and reports customer perceptions, feedback and suggestions concerning products and services for high-technology companies. Profile, FAQ and contacts.
 
i0Confero, Inc. - http://www.conferoinc.com/ - Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application.
 
i0Consumer Research Group (CRG) - http://crg2000.com/ - Mystery shopper consultant services to the retail industry.
 
i0Count On Us - http://www.ucountonus.com/ - Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application.
 
i0Creative Image Associates - http://www.creativeimage.net/ - A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.
 
i0Customer 1st - http://www.customer-1st.com/ - Full service mystery shopping company providing on-line reporting for customer service evaluation.
 
i0Customer Point of View - http://www.mystery-shopper-business.com/restaurant-mystery-shopping/ - A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985.
 
i0Customer Service Perceptions - http://csperceptions.com/ - Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.
 
i0DSG Associates, Inc. - http://www.dsgstars.com/ - Mystery shopping services to the retail food service industry. Online application.
 
i0Data Quest, Ltd. - http://www.dataquestonline.com/ - Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Retaurants/Bars, Retail).
 
i0Douglas Stafford International - http://www.douglasstafford.com - Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online.
 
i0Dynamic Advantage - http://www.dynamic-advantage.com/ - Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.
 
i0Evaluation Systems for Personnel - http://www.espshop.com/ - Provides mystery shopping and sales training services. [Houston]
 
i0Feedback Plus, Inc. - http://www.feedbackplusinc.com/ - Customized mystery shopping programs.
 
i0Focus Plus Service Auditors - http://www.focusplus.net.au/ - An independent customer service monitoring company which provides evaluation of customer service.
 
i0Frontline Shoppers Inc. - http://www.frontlineshoppers.com/ - Offering mystery shopping and merchandising compliance evaluations. Also consumer research and training services.
 
i0GAPbuster Worldwide - http://www.gapbuster.com/ - Providers of mystery shopping services. Also customer experience evaluation and international benchmarking. Company profile, locations, contacts and Online shopper application.
 
i0Game Film Consultants - http://www.gamefilmconsultants.com/ - Video mystery shopping.
 
i0Golden Resources Marketing Group - http://hometown.aol.com/cgr315/index.html - Provides mystery shopping services, merchandising, and point of sale marketing audits.
 
i0Greet America Mystery Shopping - http://www.ga-mysteryshopper.com/ - Conducts many types of evaluations and surveys across North America.
 
i0Guest Check - http://www.theguestcheck.com/ - Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts.
 
i0Hidden Concepts Inc. - http://www.hiddenconcepts.com/ - Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts.
 
i0Hilli Dunlap Enterprises - http://www.dunlapenterprises.com/ - Services offered, contact details, and application to be a shopper.
 
i0Hindsight - http://www.hndsight.com/ - Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers.
 
i0ICC - Decision Services - http://www.iccds.com/ - Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers.
 
i0ICU Associates Inc. - http://www.icuassociates.com/ - Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available.
 
i0ITS (Incognito) - http://www.itsincognito.com/ - Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
 
i0Image Checkers - http://www.imagecheckers.com/ - Providers of mystery shopping services.
 
i0Imaginus Training & Development Inc. - http://www.imaginusinc.com/ - Mystery shopping, web shopping, training, motivational seminars, and focus groups.
 
i0Imyst, Inc. - http://www.imyst.com/ - Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation.
 
i0Infotel - http://www.infotelinc.com/ - Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs.
 
i0Inland Retail Services - http://inlandretailservices.com/ - Specialists in mystery shopping and merchandising services. Includes services and contacts.
 
i0IntelliShop - http://www.intelli-shop.com/ - Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application.
 
i0J. E. Lowery Professional Services Corporation - http://members.hometown.aol.com/investigator1950/myhomepage/index.html - Customized mystery shopping services.
 
i0J.M. Ridgeway Co. - http://www.jmridgway.com - A market research and mystery shopping company providing national coverage.
 
i0JKS Mystery Shopping Ltd - http://www.jksmysteryshopping.co.uk/ - Offers mystery shopping for retail, leisure and tourism sectors. List of services, profile and contacts.
 
i0Jancyn Evaluation Shops - http://www.jancyn.com/ - Secret shopping services used by the retail, restaurant and rental housing industry.
 
i0Jireh Scheduling and Research - http://www.contact-jireh.com/ - Provide research to business organizations by consumer evaluations.
 
i0Kinesis - http://www.kinesis-cem.com/ - Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback.
 
i0MacPherson Mystery Shopping and Research - http://www.macphersonmysteryshopping.org.uk/ - A British company specializing in worldwide mystery shopping and market research.
 
i0Mars Research - http://www.marsresearch.com/ - Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.
 
i0Michelson & Associates, Inc. - http://www.michelson.com/ - Description of the company and services offered. Apply online to be a shopper.
 
i0Mystery Shop Inc. - http://www.mysteryshopinc.com/ - Print, telephone, and video mystery shop services.
 
i0Mystery Shopper, USA - http://www.bmiltd.com/ - Sign up to be a shopper or inquire about using this business's services.
 
i0Mystery Shoppers - http://www.mystery-shoppers.com/ - Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business.
 
i0Mystery Shoppers Ltd. - http://www.mystery-shoppers.co.uk/ - Mystery shopping and customer service training and consultancy services. UK.
 
i0Mystery Shopping Matters - http://www.mysteryshoppingmatters.com/ - Created to share and exchange best practices amongst end-users of a mystery shopping program.
 
i0Mystery Shopping Providers Association - http://www.mysteryshop.org - Trade association of mystery shopping providers and resource for shopper applicants.
 
i0Mystery Shopping Resources - http://www.volition.com/mystery.html - Listings of companies needing shoppers, a shoppers' bulletin board, a live chat area, and a page of links to free or inexpensive items.
 
i0Mysteryshopomatic.com - http://www.mysteryshopomatic.com/ - Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools.
 
i0Mysteryshopper.com.au Pty Limited - http://www.mysteryshopper.com.au/ - Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America.
 
i0Mystique Shopper LLC - http://www.mystiqueshopper.com/ - Mystery shopping services to varied industries. Web-based reporting.
 
i0National Shopping Service - http://www.nationalshoppingservice.com/ - Mystery shopping in America and Europe.
 
i0National Shopping Service Network, LLC - http://www.mysteryshopper.net/ - Offers a variety of mystery shopping services.
 
i0Northwest Loss Prevention Consultants - http://www.nwlpc.com - Restaurant, apartment and retail mystery shops. On line shopper application.
 
i0PAN Research - http://www.panresearch.ie/ - Services include mystery shopping, satisfaction surveys, and retail audit. Also website usability testing.
 
i0Pacific Research Group - http://www.pacificresearchgroup.com - Services include mystery shops, site inspections, and phone surveys.
 
i0Perfectly Frank inc. - http://www.perfectlyfrankinc.com/ - A boutique mystery shopping company. Areas of specialization, pricing, and contacts.
 
i0Performance In People Ltd - http://www.performanceinpeople.co.uk/ - UK-based telephone and video mystery shopping services.
 
i0Person To Person Quality - http://persontopersonquality.com/ - Provides transaction experience studies, mystery shopping, customer surveys, competitive intelligence services, and special consulting services. Apply online to be a shopper.
 
i0Pinkerton Field Research Services - http://www.pktnshop.com/ - Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.
 
i0Premier Service - http://www.premierservice.ca - A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico.
 
i0Presence Quality Mystery Shopping - http://www.presence.fr/ - Specialists of network assessments.
 
i0Quality Assessments Mystery Shoppers, LLC - http://www.qams.com/ - Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling.
 
i0Quality Consultants, Inc - http://www.qualconsultant.com/ - Conducts mystery shopping and quality reports for restaurants and lodging facilities.
 
i0Quality Eye Mystery Shopping - http://www.qualityeye.com/ - A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.
 
i0Quality Scheduling Group LLC - http://www.qualityscheduling.com/ - Providers of scheduling, recruiting, and editing services for the mystery shopping industry. Personalized consulting service for each client. Mystery shoppers may register in our database. Job board available.
 
i0QualityWorks Associates - http://www.qualityworks.com/ - A market research organization that conducts surveys and mystery shopping.
 
i0React Surveys - http://www.reactsurveys.com/ - Providing mystery shopping services to measure and improve service delivery from a customer perspective.
 
i0Reality Check Mystery Shopper - http://www.rcmysteryshopper.com/ - Shopper evaluations. Apply online.
 
i0Restaurant Evaluators, Inc. - http://www.restaurantevaluators.com/ - Customer feedback and evaluation services. Company profile, news and contacts.
 
i0Retail Maxim - http://www.retail-maxim.co.uk/ - UK-based mystery shopping services including competitor visits and internet and telephone shopping.
 
i0Retail Rapport Ltd. - http://www.mysteryshopagency.com/ - Mystery shopping agency. List of services, details about applying, and contact information.
 
i0RetailTrack - http://www.retailtrack.com/ - Retail, service, hospitality and call center mystery shopping.
 
i0Richey International - http://www.richeyint.com - Quality management programs to enhance performance, measure product quality, and maintain brand stature.
 
i0SG Marketing Group - http://www.sgmarketing.com/ - Company description, services offered, and online shopper application.
 
i0SNEAK PEAKms - http://spbon.com/ - Offers a variety of customized mystery shopper and caller services.
 
i0Satisfaction Services, inc. - http://satisfactionservicesinc.com - Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.
 
i0Schryver Enterprises. LLC - http://www.schryverenterprises.com/ - Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.
 
i0Second To None, Inc. - http://www.second-to-none.com/ - Full service mystery shopping solutions. Apply online.
 
i0Secret ShopNET - http://www.secretshopnet.com/ - Mystery shopping services. Apply online.
 
i0Secret Shopping Services - http://secretshoppingservices.com/ - Specializes in retail, restaurant, malls, jewelers, coffee houses, integrity issues and customer service audits. Company profile and contacts.
 
i0Secret Sleuths - http://servicesleuths.com/ - Services offered, staff, contact details, and shopper application.
 
i0Sensor Quality Management Inc. - http://www.sqm.ca/ - Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers.
 
i0Service Alliance, Inc. - http://www.serviceallianceinc.com - Provides mystery shopping services to a variety of industries throughout the United States.
 
i0Service Check - http://www.servicecheck.com/ - Customer service audits performed throughout North America.
 
i0Service Evaluation - http://www.serviceevaluation.com - Provides a solution for keeping on top of the front line.
 
i0Service Excellence Group - http://www.serviceexcellencegroup.com/ - Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and clients.
 
i0Service Intelligence, Inc. - http://www.serviceintelligence.com/ - Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.
 
i0Service Performance Group - http://www.spgweb.com/ - Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
 
i0ServiceSense - http://www.servicesense.com - Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.
 
i0ServiceTRAC, Inc. - http://www.servicetrac.com/ - National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services.